Dedicated Escrow Agent
Every transaction is assigned a trained escrow agent who verifies key steps, keeps both sides informed, and guides the deal through to payout.
Beyond Automation,
Every Deal Has a Human Expert
Your dedicated agent reviews the key milestones in your deal, including identity checks, payment confirmation, and asset handover. Both parties receive timely updates as the transaction moves forward.
Your agent verifies participant details, payment status, and transfer milestones alongside the platform’s automated checks.
The buyer and seller see the same live updates, so everyone can see what is complete and what happens next.
Always Within Reach,
Only a Message Away
Questions can arise at any stage of a deal. Message your assigned agent from your dashboard for help with payments, timing, asset transfers, or the next step.
Message the agent assigned to your transaction directly, without a ticket queue or needing to explain the deal again.
Your agent can follow up on pending steps, coordinate between both sides, and help resolve issues before they delay the transaction.
Software protects the funds.
People get the deal done.
Every Scrowise escrow includes an assigned agent who supports both parties from opening through payout, coordinates the agreed process, and helps bring the transaction to a close.
From the moment escrow opens until funds are released, the same agent remains assigned to the transaction.
Your agent represents neither the buyer nor the seller. They follow the agreed process and give both parties the same visibility.
Before funds are released, your agent verifies the participants, confirms payment, and checks that the agreed handover requirements have been met.
If there is a delay, disagreement, or unexpected issue, your agent helps clarify the next steps and coordinate a resolution. Funds remain in escrow until the release requirements are met.
Why sellers and buyers
trust Scrowise
Dedicated escrow agent
Dedicated agent for every escrow transaction.
Money-back guarantee
Full refund if terms are not met.
Fast payouts
Instant payout after buyer confirmation.
Low transparent fees
Clear, competitive pricing with no hidden charges.
Global reach
Used by buyers and sellers in 35+ countries.
FAQs
If you can't find your answer here about your dedicated escrow agent, don't hesitate to contact us.
Scrowise escrow agents are trained, vetted professionals employed by Scrowise. Every agent completes our verification and compliance program before handling transactions.
Yes. One dedicated agent guides your escrow from opening through payout, with full context on your deal at every stage.
You can contact your escrow agent through the live chat in your Scrowise escrow room. Your agent can view the full context of the deal and typically responds within minutes during business hours.
Neither. Your escrow agent is neutral and supports the transaction, not either party. Both the buyer and seller receive the same visibility, updates, and protection throughout the deal.
Your escrow agent verifies both parties’ identities, confirms funds have arrived, reviews the asset transfer, and confirms the buyer has full control before funds are released.